High Five Literacy and Academic Coaching
1-516-672-4050
Protecting your privacy is paramount to us. This document outlines High Five Literacy and Academic Coaching’s Privacy Policy. It tells you exactly what information we gather, how that information is protected, and how we use that information to provide you with the best possible user experience.
Information We Collect.
Comments. When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Cookies. When you visit our website we use cookies to help with navigation. No personal information or technical information is gathered. Our cookies are non-persistent, which means they disappear when you close your browser. Our cookies are not stored on your computer’s hard drive, they are kept in memory and lost when you close your browser or navigate away from our website. Our website tracks your choices as you navigate through its pages. Using cookies allows us to maintain your choices and provide a better Web experience for you. If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Analytics Information. We use analytics software to track how visitors use our website. No personal information is collected. We may collect information about your computer system (i.e. your IP address, the size of your monitor, your operating system, or the browser you are using.) We also log the date and time of your visit, how long you stayed on our website, and other such statistical data. This information is important because it tells use where visitors come from and the type of content they are looking to utilize on our website. Analytics data allows us to better understand what you are looking for so we know how to respond to your needs.
Contact Form. When you enter personal information on our website contact form, we collect the following information:
- Name
- Email Address
How We Use Your Personal Information. We use the information you send us so we can better serve you and answer any questions you may have. We do not use the information submitted through the contact form for marketing purposes.
Information Access & Security
Company Access to Personal Information. It is High Five Literacy and Academic Coaching’s company policy that we only access your personal information to send you content based on your profile choices. We have this policy in place to protect your privacy. Even though your data is in our database, we consider it yours. This policy underscores our commitment to your security and to the security of your personal information.
Data Security. We will only share your personal contact information with a third party if required to do so by law, as in the case of a court subpoena. Your personal contact information is not shared with any other entity except for this circumstance. No sensitive data, such as a social security number, is requested or needed for using our site. Please alert High Five Literacy and Academic Coaching and the authorities immediately if a person, posing as a(n) High Five Literacy and Academic Coaching representative, contacts you requesting sensitive information like your social security number, bank account number, credit card number or any other material you believe would put your identity at risk.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have on your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Our store
We collect information about you during the checkout process on our store.
What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Payments. We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Please see the PayPal Privacy Policy for more details.
YouTube
Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.
If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.
YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.
Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.
Vimeo
Our website uses features provided by the Vimeo video portal. This service is provided by Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.
If you visit one of our pages featuring a Vimeo plugin, a connection to the Vimeo servers is established. Here the Vimeo server is informed about which of our pages you have visited. In addition, Vimeo will receive your IP address. This also applies if you are not logged in to Vimeo when you visit our plugin or do not have a Vimeo account. The information is transmitted to a Vimeo server in the US, where it is stored.
If you are logged in to your Vimeo account, Vimeo allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your Vimeo account.
For more information on how to handle user data, please refer to the Vimeo Privacy Policy at https://vimeo.com/privacy.
Google Web Fonts
For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.
For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.
Event, Attendee, and Ticket Purchaser Information
If your browser does not support web fonts, a standard font is used by your computer.
Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/.
Information that is retained in the local database:
- Attendees information (RSVPs and Tickets): name and email address
- Ticket information (RSVPs and Tickets): name, email address, and ticket number/SKU (via check-in page)
- Ticket purchaser information: name and email address
- Ticket purchaser billing address, which is collected through the use of WooCommerce, Easy Digital Downloads, or PayPal
Please note: The website owner can collect nearly any Attendee Information requested from ticket buyers by creating a custom registration form.
API Keys
We make use of certain API keys, in order to provide specific features.
These API keys may include the following third party services: Google Maps and PayPal.
How Long We Retain this Data
All information (data) is retained in the local database indefinitely, unless otherwise deleted.
Event, Venue, and Organizer Information
Information is retained in the local database:
- Venue information: name, address, city, country, state, postal code, phone, website, geographical coordinates (latitude and longitude)
- Organizer information: name, phone, website, email
- Event information: website, cost, description, date, time, image
When purchasing Eventbrite Tickets, attendee, purchaser, and order information are stored and managed by Eventbrite.
Contacting Us
How to Contact Us. If you have any questions regarding any part of this privacy policy, there are a number of ways you can contact High Five Literacy and Academic Coaching. First, use the Contact Form on our website’s homepage. You can also contact us at 1-516-672-4050.
Changes to This Policy
Changes to this Policy. High Five Literacy and Academic Coaching reserves the right to make adjustments to this privacy policy as part of its commitment to meeting our customers’ needs and ensuring their online safety when utilizing our website(s). Any changes to the policy will take effect 14 days after we post the policy change on our website and notify our users by email as to the upcoming change. This gives you, the user, time to review the change. We need to be able to change our policy, as United States federal laws, New York State laws, County regulations and specific town codes and laws change and as Internet use requires. It may be that certain elements of our policy become illegal or unenforceable in the future, therefore, we reserve the rights to be able to change, updates, alter or amend our policies to comply with applicable law. All copyrights and intellectual property rights on and relating to this website are the property of High Five Literacy and Academic Coaching and its various providers and any use of these materials, platforms, devices, software, or tools is strictly prohibited.